20 years of real IT experience — government, law enforcement, hospitality. Now working for the people who actually need it.
$0 diagnostic* · Flat rates · By appointment · Your privacy protected
* A $60 diagnostic fee is charged and credited in full toward your repair upon completion of service.
20 years working IT for government, law enforcement, hotels, and private business. Now doing it for the people who actually need it most — at prices that don't hurt.
A diagnostic fee is charged upfront — but it's credited in full toward your repair when you proceed. You know exactly what's wrong before committing to anything.
Everyone deserves a working computer — especially when money is tight. Flat rates, no hidden fees, no corporate markup. I charge what's fair.
No front desk, no ticket queue, no strangers. You talk to Sascha — the same person who diagnoses, fixes, and hands your machine back.
I don't touch personal files unless you ask. With a background in government and law enforcement IT, I take data privacy more seriously than most.
Want your old hard drive, SSD, or NVMe gone for good? I'll physically destroy it so your data is unrecoverable. Ask about it when you call.
I don't do component soldering. Dead part? I replace it right. You get your old parts back if you ask. No mystery charges, no upsells.
A sample of common services — see full pricing on the Services page
View All Services & Pricing →No complicated intake forms. No waiting weeks. Here's how it goes from "my computer is broken" to "my computer works."
Call, text, or use the contact form. Describe what's happening — no technical knowledge needed. Plain English works just fine.
I'll figure out exactly what's wrong. You'll know the issue and the full cost before anything happens. The diagnostic fee is credited if you proceed.
Once you give the go-ahead, I get it done. Most repairs are completed same-day or next-day. I'll keep you updated the whole way.
Pick up your machine running right. I'll walk you through what was done and how to keep things running smoothly going forward.
$0 diagnostic*, flat rates, no runaround. Reach out and get a straight answer about what's wrong and what it'll take to fix it.